Due to new government guidelines it is no longer mandatory to isolate if you have been in contact with someone with Covid-19 or if you have it yourself. At MOISO we ask that you cancel your appointment and alert us as soon as possible if you suspect you have Covid. 

 

•Please arrive for the exact time of your service and wait outside. We will unlock the door at the time of your service. 

 

•You are not required to wear a mask for the duration of your service. Feel free to do so if you would like to but please be aware that other clients within the salon reserve the right to not wear a mask.I

Please keep all personal belongings to a minimum. If you have on an outer garment that requires hanging up we will show you where it goes and you will hang this up yourself.

If you or anyone you have been around recently displays any symptoms of COVID-19 please contact us immediately to cancel your appointment.

We totally understand that a last minute cancellation due to COVID-19 may be out of your control. Our 72hr cancellation policy stands under all other circumstances and your deposit will be lost if you provide less than 72hrs notice.

You must come alone to your appointment. You cannot have anyone accompany you. If you require assistance to attend an appointment with MO ISO please advise us beforehand and we will confirm whether it is possible for us to accommodate your appointment.

Pets of any kind are not permitted within the salon. If you have a pet for medical reasons please advise us at the tine of booking.

We share the salon with 1 other business and our main concern is the safety and well being of both clients and staff at all times.

Our promise to you.....

We will ensure all standards of hygiene will be met upon every visit.

We will always have the correct protective clothing on  for the duration of every service. Gloves will be worn for as long as possible in every service. Eg. Thermal styling services they will be removed.

A fresh gown will be used for every client in the chair or a disposable gown.

All tools, combs, brushes, razors and clippers will be washed and sterilised prior to every service. To ensure we do not have to wait long in between services for sterilisation we have purchased multiples of all of our tools.